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EarHeadMusic.com is committed to protecting your
privacy. You can visit most pages on our site without giving us any
information about yourself. But sometimes we do need information to provide
services that you request, and this privacy statement explains data
collection and use in those situations. This privacy statement only applies
to EarHeadMusic.com; it does not apply to other online or offline
EarHeadMusic.com sites, products or services. Please read the complete
EarHeadMusic.com privacy statement.
- Collection of your Personal Information
- We will ask you when we need information that
personally identifies you (personal information) or allows us to contact
you. Generally, this information is requested when you are registering
before entering a contest, ordering e-mail newsletters, joining a
limited-access premium site, signing up for an event or training, or
when purchasing and/or registering EarHeadMusic.com products. Personal
information collected by EarHeadMusic.com often is limited to e-mail
address, language, country or location, but may include other
information when needed to provide a service you requested.
- For example: If you choose a service or transaction
that requires payment, such as making a purchase in the store area of
the Web site, we will request personal information necessary for billing
and/or shipping, such as: name, address, telephone number, and credit
card number.
- EarHeadMusic.com also collects certain information
about your computer hardware and software. This information may include:
your IP address, browser type, operating system, domain name, access
times and referring Web site addresses. This information is used for the
operation of the service, to maintain quality of the service, and to
provide general statistics regarding use of EarHeadMusic.com.
- EarHeadMusic.com also collects information about
which pages our customers visit within EarHeadMusic.com. This site
visitation data is identified only by a unique ID number, and it is
never linked with personal information unless a user consents as
described below.
- We use your personal information for the following
purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, events,
training or software, that you request or purchase.
- To help us create and publish content most relevant
to you.
- To alert you to product upgrades, special offers,
updated information and other new services from EarHeadMusic.com, if you
so request.
- To allow you access to limited-entry areas of our
site as appropriate.
- We will merge site-visitation data with anonymous
demographic information for research purposes, and we may use this
information in aggregate to provide more relevant content. In some
limited-entry sections of EarHeadMusic.com, with your approval, we will
combine site-visitation data with your personal information in order to
provide you with personalized content. If you decline permission, we
will not provide you the personalized service and won’t merge your
personal information with site-visitation data.
- We occasionally hire other companies to provide
limited services on our behalf, including packaging, mailing and
delivering purchases, answering customer questions about products or
services, sending postal mail and processing event registration. We will
only provide those companies the information they need to deliver the
service, and they are prohibited from using that information for any
other purpose.
- EarHeadMusic.com may disclose your personal
information if required to do so by law or in the good-faith belief that
such action is necessary to:
- conform to the edicts of the law or comply with
legal process served on EarHeadMusic.com or the site
- protect and defend the rights or property of
EarHeadMusic.com and its family of Web sites
- act in urgent circumstances to protect the personal
safety of EarHeadMusic.com employees, users of EarHeadMusic.com
products or services, or members of the public.
- Your information may be stored and processed in the
United States or any other country in which EarHeadMusic.com or its
affiliates, subsidiaries or agents maintain facilities, and by using
this site, you consent to any such transfer of information outside of
your country. EarHeadMusic.com abides by the safe harbor framework as
set forth by the U.S. Department of Commerce regarding the collection,
use, and retention of data from the European Union.
- Control of your Personal Information
- When you register, or otherwise give us personal
information, EarHeadMusic.com will not share that information with third
parties without your permission, other than for the limited exceptions
already listed. It will only be used for the purposes stated above.
- EarHeadMusic.com may send out periodic e-mails
informing you of technical service or security issues related to a
product or service you requested, or confirming you requested a product
or service. You will not be able to choose to unsubscribe to these
mailings, as they are considered an essential part of the service you
have chosen.
- Access to your Personal Information
- We will provide you with the means to ensure that
your personal information is correct and current.
- Security of your Personal Information
- EarHeadMusic.com is committed to protecting the
security of your personal information. We use a variety of security
technologies and procedures to help protect your personal information
from unauthorized access, use or disclosure. For example, we store the
personal information you provide in computer servers with limited access
that are located in controlled facilities. When we transmit sensitive
information (such as a credit card number) over the internet, we protect
it through the use of encryption, such as the Secure Socket Layer (SSL)
protocol.
- Protection of Children's Personal Information
- EarHeadMusic.com is a general audience site and does
not knowingly collect any personal information from children.
- Use of Cookies
- When someone visits the site, a cookie is placed on
the customer's machine (if the customer accepts cookies) or is read if
the customer has visited the site previously. One use of cookies is to
assist in the collection of the site visitation statistics described
above.
- We also use cookies to collect information on which
newsletter links are clicked by customers. This information is used to
ensure we are sending information customers want to read. It is
collected in aggregate form and never linked with your personal
information.
- Web beacons, also known as clear gif technology, or
action tags, may be used to assist in delivering the cookie on our site.
This technology tells us how many visitors clicked on key elements (such
as links or graphics) on a EarHeadMusic.com Web page. We do not use this
technology to access your personally identifiable information on
EarHeadMusic.com; it is a tool we use to compile aggregated statistics
about EarHeadMusic.com Web site usage. We may share aggregated site
statistics with partner companies but do not allow other companies to
place clear gifs on our sites.
- If you choose to not have your browser accept cookies
from the EarHeadMusic.com Web site, you will be able to view the text on
the screens, however you will not experience a personalized visit nor
will you be able to subscribe to the service offerings on the site.
- Enforcement of this Privacy Statement
- If you have questions regarding this statement, you
should first contact EarHeadMusic.com by e-mail. If you do not receive
acknowledgement of your inquiry or your inquiry has not been
satisfactorily addressed, you should then contact TRUSTe at their Web
site, http://www.truste.org/users/users_watchdog.html. TRUSTe will serve
as a liaison with EarHeadMusic.com to resolve your concerns.
- Changes to this Statement
- EarHeadMusic.com will occasionally update this
privacy statement. When we do, we will also revise the "last updated"
date at the top of the privacy statement. For material changes to this
statement, EarHeadMusic.com will notify you by placing prominent notice
on the Web site.
- Contact Information
- EarHeadMusic.com welcomes your comments regarding
this privacy statement, please contact us here.
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